Step 1
Start an HMRC call request
Choose the HMRC line and client reference in your dashboard. KeefeQueue starts waiting immediately.
Built for UK accountancy practices
Let KeefeQueue wait on HMRC calls. Join only when an adviser answers.
KeefeQueue handles hold music and queue announcements, then connects your accountant when a real HMRC adviser is on the line.
How it works
Purpose-built for HMRC call flows and daily accountancy operations.
Step 2
We handle hold and queue audio
Our queue detection keeps your team out of announcements and recorded loops while the call progresses.
Step 3
You join at live adviser pickup
When a human adviser answers, we notify and connect your accountant to take over the conversation.
Simple, Transparent Pricing
Choose the option that best suits your practice.
Most Popular
One-Time Call
£7.99
Perfect for accountants who occasionally need to avoid HMRC hold queues.
- ✓One HMRC call handled
- ✓Connected only when an adviser answers
- ✓No subscription
- ✓No commitment
- ✓Secure and reliable
Monthly Subscription
Contact Us
Designed for practices making regular HMRC calls that require a tailored solution.
- ✓Multi-user practice access
- ✓Priority support
- ✓Dedicated onboarding
- ✓Future integrations
- ✓Volume pricing
- ✓Custom implementation
Ready to reduce HMRC queue time this week?
Keep your accountants focused on client work and only join when there is a real adviser on the line.
Frequently asked questions
Clear answers for teams evaluating KeefeQueue as part of firm operations.
How does KeefeQueue help our firm?
KeefeQueue waits in HMRC queues on your behalf and only prompts your accountant when a live adviser is ready, reducing unproductive hold time.
Do we need to install anything?
No complex setup is required for the frontend demo. In production, onboarding support guides your team through configuration.
Is this suitable for multi-user practices?
Yes. The monthly model is designed for practices with multiple users, shared oversight, and operational reporting requirements.
Are calls and records secure?
Security controls and audit-friendly workflows are part of the product direction. This demo uses mock data only and no live client records.