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Frequently asked questions

Clear answers for teams evaluating KeefeQueue as part of firm operations.

How does KeefeQueue help our firm?

KeefeQueue waits in HMRC queues on your behalf and only prompts your accountant when a live adviser is ready, reducing unproductive hold time.

Do we need to install anything?

No complex setup is required for the frontend demo. In production, onboarding support guides your team through configuration.

Is this suitable for multi-user practices?

Yes. The monthly model is designed for practices with multiple users, shared oversight, and operational reporting requirements.

Are calls and records secure?

Security controls and audit-friendly workflows are part of the product direction. This demo uses mock data only and no live client records.