Call KQ-1107
Arden Cooper & Co • Self Assessment
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Call timeline
08:14
Call queued
Queue monitoring started
08:58
Adviser connected
Bridge notification sent to accountant
09:03
Call completed
Summary saved to dashboard
Call metrics
- Queue duration
- 44m 09s
- Connection time
- 4m 58s
Notes
Client UTR confirmed. Adviser requested follow-up correspondence by secure message.
Placeholder transcript
Adviser: Good morning, HMRC Self Assessment. Accountant: Morning, calling for client verification and penalty query...